Refund And Return Policy
At Samadhan Hoga, we value your trust and are committed to providing you with high-quality spiritual products and services. Please read our Refund and Return Policy carefully before making a purchase.
1. No Return on Sacred Items
Due to the sacred and spiritual nature of our products, we do not accept returns on the following items:
- Energized or non-energized Rudraksha
- Yantras, Gemstones, Puja Kits
- Astrology-based personalized remedies
- Any product that has been used or tampered with
2. Damaged or Wrong Product
If you receive a product that is:
- Damaged
- Defective
- Incorrect (wrong item shipped)
Please notify us within 48 hours of delivery by sending:
- Order number
- Clear photographs of the product and packaging
- A short description of the issue
Email: support@samadhanhoga.com
We will review the case and, if approved, offer one of the following:
- Replacement of the item (if available)
- Refund to your original payment method
3. Refund Eligibility
Refunds are only applicable in the following cases:
- The item is out of stock or unavailable after payment
- You received a damaged or incorrect item and we are unable to replace it
- A service (like an astrology consultation) was cancelled from our end
Refunds will not be granted in these cases:
- Change of mind after purchase
- Dissatisfaction with spiritual results (since they vary from person to person)
- Incorrect information provided by the customer (e.g., wrong birth details)
4. Refund Timeline
Once approved, refunds are processed within 7–10 business days and credited to the original payment method.
5. Cancellations
- Orders for non-energized products may be cancelled within 12 hours of placing the order, provided they have not been shipped.
- Orders for customized, energized, or astrology-related items cannot be cancelled once processed.
6. Contact Us
For refund or return requests, please contact:
Email: support@samadhanhoga.com
Phone: +918882781058
Website: www.samadhanhoga.com
Trusted by thousands across Bharat